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Mekas Cloud Services
Service

Proactive IT Management and Experts On-Demand

On-call engineers, 24x7 NOC & SOC services, endpoint security, backup and restore, and onboarding support — with no hidden charges.

  • Remote & on-site support
  • 24/7 help desk
  • Network monitoring
  • Software patching

Proactive management, experts on demand

Free your team from day-to-day IT firefighting. Mekas integrates and manages your IT infrastructure, transaction services, and business activities so your people can focus on what matters. Our on-call engineers deliver round-the-clock coverage with no hidden charges — backed by 24x7 NOC and SOC monitoring.

Core capabilities

  • Remote and on-site support — Technical assistance and troubleshooting whenever and wherever you need it.
  • Backup & recovery — Regular data backups that ensure business continuity and protect against ransomware.
  • Network monitoring — Industry-leading automation tools providing continuous system monitoring.
  • 24/7 help desk — Expert support teams available well beyond business hours.
  • Monitoring essentials — AI-based antivirus, endpoint security, email filtering, NOC monitoring, and security patching.
  • Emergency support — Expedited requests for the systems your business depends on.
  • Systems administration — Office 365, Google Workspace, Linux, Windows, firewalls, and networking.
  • Software patching — Keeping applications current, secure, and functioning properly.

Industries we serve

Healthcare, Financial Services, Education, Retail, Small Businesses, Government, Non-Profit, and Hospitality — each with tailored solutions and compliance-aware operations.

MSP vs. MSSP — what’s the difference?

As a managed services provider (MSP), Mekas provides operational support to keep systems and applications up and running — monitoring, managing, patching, backing up data, and protecting systems from malware at an agreed-upon service level agreement (SLA).

As a managed security services provider (MSSP), Mekas Security offers security as a service across IT and information security systems: threat monitoring, infrastructure management, availability, capacity management, and proactive protection and response capabilities.

Take the next step to start your journey with us

Transform your IT challenges into tailored solutions with expert support, 24/7.