Remote and On-site Support

Providing technical assistance and troubleshooting from a remote location and resolve issues or provide support.

Backup & Recovery

We perform regular backups of your data to ensure business continuity in the event of a disaster and protect from ransomware.

Network Monitoring

We use industry-leading automation tools which continuously monitor your systems and preemptively resolve issues before they reach critical status.

24/7 Help Desk

Our expert support teams are standing by to deliver desktop support solutions to your team, even in the most inconvenient, outside-of-business hours.

Monitoring Essentials

* AI-based anti-virus
* Endpoint Security
* Email spam filtering
* 24/7 NOC monitoring
* Security patching

Emergency Support

Your emergency is our priority, and your request will be expedited to our experts who are familiar with your systems and infrastructure.

Systems Administration

* Office365
* Google Workspace
* Linux and Windows
* Firewall and network
* IT vendor liaison

Software patching

Have peace of mind knowing your applications are always up to date and working as expected.

Easy-to-use, plug & play solutions

Bringing the Best of IT Together

One of the advantages of working with Mekas is access to best-in-class technology from dozens of vendors – all managed and supported by a single provider. When you partner with Mekas, you get the technology you want with the 24/7 support you need. Discover how we can help with your business internet, networking, cybersecurity, and cloud communications needs.

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Best-in-Class Technology from Industry Leaders

Strategic partnerships

Mekas has strategic partnerships with top technology leaders to provide the best technology for our clients. We pair industry-leading technology with our expertise and support to deliver optimal IT services for your business.



Years of Experience

Take your IT operations to the next level

Support is crucial for any business’s IT infrastructure and Mekas can offer to build you end-to-end monitoring, observability strategy and implementation.
Our consultants can identify potential threats and opportunities in your IT environment and set up proper technology to proactively alert on trends and thresholds.
Our cloud engineers are industry certified experts to work with you on your cloud strategy, cloud migrations, and cloud management and support.
Our professional services team is available to you as an extended team to support your software development and automation needs.

Cyber Security
Software Development
Remote Monitoring and Management
Cloud Management
IT Automation
Industry Experties

Drive Operational Improvements with
Mekas IT Management Services

Every industry has its own unique IT challenges. The experts at Mekas can help address them head-on with IT services designed for you.

Health Care

Get industry-leading and HIPAA compliant IT services

Financial Services

Keep systems and data available and secure 24/7


Foster a more digital way of learning with Mekas


Improve your customer experience with reliable IT

Small Businesses

Get the IT you need while staying on budget


Modernize your IT for better productivity and security


Affordable IT that can keep your operations going


Easy IT services that allow you to focus on customer service

Question & Answer

Most common questions about our services

What is a Managed Service Provider (MSP)?

A Managed Service Provider (MSP), like Mekas, takes the burden of managing your business technology services off your shoulders.
We are the nation’s premier managed services provider that offers end to end managed IT, Backup and Restore as a service, Managed Security as a Service, Endpoint Detection, and Incident Management.

What is included in Managed IT Services with Mekas?

We offer a suite of Managed IT Services. On their own, each provides a robust list of features that will help you solve specific IT challenges. Together, our IT services combine to offer a unique and comprehensive value to your company by delivering a comprehensive business productivity, continuity and security solution that is available, secure, and managed by industry experts that are dedicated to your satisfaction.

- Proactive monitoring and maintenance
- 24x7 Technical support
- Data backup and recovery
- Software updates and patch management
- End point security
- Vendor support management

What is the advantage of Managed IT Services with Mekas?

- Single point of contact, one bill
- Best-in-class technology from leading vendors
- Multi-location experts supporting you as you grow
- 24x7x365 NOC & SOC to support your global operations
- Superb reliability with industry-leading SLAs

What are the benefits of an MSS partnership?

It can add rare, specialized cybersecurity skills to your team, such as cloud security, identity or compliance knowledge, without the need to build your own expensive security operations center. It can also help prevent breaches through automated incident response, remove complexity in security, reduce alert fatigue for in-house resources, and provide proper compliance governance.

What is the difference between MSP and MSSP?

Aa a managed services provider (MSP) Mekas provides operational support to keep systems and applications up and running by monitoring, managing, patching, backing up data and protecting the systems from malware at an agreed-upon service level agreement (SLA).

An MSSP like Mekas Security offers security as a service on IT and information security systems: threat monitoring, infrastructure management, availability, capacity management, proactive protection and response capabilities.

Does the MSP monitor cloud environments?

Modern MSPs like Mekas can monitor and manage the public, multi cloud, IaaS provider platforms.
This can help your organization improve the visibility, efficiency, reliability, availability and peace of mind.

What types of staff are provided with the MSP model?

We as an MSP provide an array of skilled professionals, such as onboarding specialists, Cloud Engineers, Desktop engineers, IT specialists, service delivery experts, engineering and support, project management and customer service. More specialized roles such as incident response, Software development and quality testes can be added, depending on the desired scope of the engagement.

Contact us

Next Steps

US Office

3031 Tisch Way, 110 Plaza West
San Jose, CA 95128

India Office

Level 1, MidTown Building, Road No. 1
Banjara Hills, Hyderabad, Telengana, 500034


+1 844-549-0999


Latest News & Articles Directly from Blog

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